Freight audit
Air terminal storage audit
Container demurrage is counted in days, so an error is noticeable. At an air terminal, time is counted in hours — an error happens faster than anyone realizes the clock has even started.
A different recipient, a different contract
Air terminal storage invoice · No. STG-2026-0914 · chargeable weight 1,450 kg
Where the clock starts under the tariff
counted from flight arrival (09-09 23:05)
tariff counts from the arrival notice (09-10 16:20) · free 2 days
Difference 31.90 €
A container demurrage invoice is issued by the ocean carrier under your contract of carriage. An air terminal storage invoice is usually issued by the terminal handler — a ground-handling company that is neither the airline nor, strictly speaking, a party to your contract. The practical consequence: the claim goes not to the airline, but to the terminal or via the freight forwarder who has a contract with the terminal.
When the clock starts
Free storage time can start being counted from different moments — from flight arrival (the earliest, least favorable to the client), from notification of arrival, or from customs release (the latest, when the cargo can actually be collected). The difference between the first and third option can reach two full days.
What we do not do
We have no dedicated air terminal clock algorithm. A storage invoice is checked by the same general rule engine as any other supplier invoice — contracted rate, accessorial charges, duplicates.
We do not determine when the clock should have started if the tariff does not say. The three possible start points differ by up to two full days, and we cannot choose for you.
We do not file the claim with the terminal or the forwarder — you do. This is not caution for its own sake: the claim arises from your contract, and asserting it on your behalf is a legal service — in Germany only registered providers may offer it (RDG).
Without driver waiting-time records we cannot calculate the waiting time; a CMR consignment note is not enough for that.
Pricing
This isn't a separate service — it's a feature of the freight invoice audit, included in the same price (€79/mo ongoing monitoring, or a historic audit). Unlike driver waiting-time detection, air terminal storage detection IS gain-share eligible — just like the container D&D audit: you file the claim with the terminal/forwarder yourself, and the success fee is calculated on the amount actually recovered. The rate is the same as across the module: 25% (capped at €5,000/case, minimum €100), or a fixed price of €1,490 for an archive audit. Clients in Germany and Austria are not offered the success fee — only the fixed price is available there.
Frequently asked questions
Is this a separate subscription?
No — it's a feature of the freight invoice audit, included in the same price (€79/mo ongoing monitoring, or a historic audit), not an extra fee.
Before you start: how long you have to bring a claim — the scope of a historic audit is limited by the limitation period, not by your archive.
Why is this gain-share eligible, but driver waiting time isn't?
Because you file the claim with the terminal/forwarder yourself — the system has no conflict of interest between two sides, unlike driver waiting time, where we have clients on both sides of a single detention case.
Does the system have a dedicated algorithm just for air terminal storage?
No — you upload the terminal storage invoice through the freight invoice audit module like any other carrier/supplier invoice, and it's checked by the same general rule engine (contracted rate, accessorial charges, duplicates). There is currently no dedicated, air-terminal-specific free-time clock-start algorithm.
What is needed
- Carrier invoices (required)
If you do not have it: Without the invoices the audit cannot be carried out. - Rate schedule annexed to the carriage contract (without it some of the checks will not work)
If you do not have it: Without the rate schedule six of the twelve checks will not work — only the arithmetic and the duplicates remain. - Driver waiting-time records (preferred)
If you do not have it: Without the times we cannot calculate the waiting time — a CMR consignment note is not enough for that.
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Other audit services
Excise refund
Excise refund reconciliation
Your intermediary only sees its own card transactions. We compare your fuel receipts against their refund report and show the unclaimed litres.
Rail wagons
Wagon demurrage audit
Free-time duration, weekend/holiday suspension, customs procedures, escalation tiers and track usage fee — checked against your contract.
D&D audit
Terminal invoice audit
In terminal storage invoices the costliest error is the tier boundary and the interchange day.
Container demurrage
D&D audit
Demurrage and detention invoices, checked against your carrier contract.
Freight invoices
Freight invoice audit
Rate, fuel surcharge, accessorial charges and duplicates, checked against your carrier contract.
German Lkw-Maut
German toll audit
CO2 emissions class, axle and Euro class eligibility — checked against your vehicle documents. For the carrier with its own fleet.
We enable this service only after discussing the scope — it relies on external data that we do not have in every market. We check first whether your case is covered, so that we do not sell what we cannot deliver.